Vicente Martínez-Tur is a full Professor in Work and Organizational Psychology at the University of Valencia, and Coordinator at this university of the Erasmus Mundus Master in Work, Organizational, and Personnel Psychology (WOP-P). He served as General Secretary of the European Association of Work and Organizational Psychology. Prof. Martínez-Tur has published numerous research studies in the discipline in books and international scientific journals such as the European Journal of Work and Organizational Psychology, PlosOne, Journal of Applied Social Psychology, etc. Many WOP researchers around the world cite his publications. He coordinates several research projects about the impact of organizational and work processes (justice, climate, emotional labor) on external reactions of customers (satisfaction, quality of life). He is also interested in the investigation of inter-group relationships.